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Z-scores represent a crucial function in Lean Six Sigma by providing a consistent measure of how far a data point departs from the mean. Essentially, they transform raw data into meaningful units, allowing for accurate analysis and decision-making. A positive Z-score indicates a value above the mean, while a negative Z-score illustrates a value bel

The Define phase of a Lean Six Sigma project lays the groundwork for success. In this case study, we explore how a manufacturing company employed the Define phase to isolate inefficiencies in their production process. A cross-functional team was formed consisting of representatives from different departments, including operations, quality control,